Finding a Customs Broker: 3 Top Tips

18 June 2017
 Categories: , Blog


If you need to import or export products, you may be confused about the various rules, regulations and tariffs which are in place at the Australian border and in the other country you wish to do business with. While some people may attempt to negotiate this process themselves, many instead choose to use the services of a customs broker. A customs broker is a specialist who can assist you with filing the correct documentation, calculating the various levies and duties you will need to pay and with your communications with border control and customs agencies. If you fail to follow the proper procedure when importing or exporting goods, you may find yourself facing delays and possible financial penalties. Below is a guide to finding a good customs agent.

Find a broker who specialises in your product

If you are importing or exporting a particular product, you should seek out a customs broker who specialises in your sector. Different products have different conditions placed upon them when they are being shipped from one country to another. A broker who specialises in your sector will understand the technicalities of shipping your cargo and will be better able to anticipate and deal with any issues which arise.

Find a broker who is licensed 

Locating a customs broker who is licensed to operate within the foreign country you wish to import from or export to help to reduce your cost and you will only have to pay one set of fees. For example, if you are importing and exporting from and to China, you should find a broker who is licensed to operate in both Australia and China. Having one broker deal with the entire process also reduces the chance that an error will be made.

Find a broker which offers around the clock clearance

The products you wish to ship around the world may depart or arrive at a border checkpoint or port at any time of the day. For this reason, you should seek out a customs broker who offers a 24-hour clearance service. An around the clock service will allow you to contact a representative at the customs brokers at any time of the day to ensure that your cargo is cleared for import or export quickly.

If you would like further information about using a broker to import or export goods in and out of Australia, you should contact a customs broker today.    


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